Question 1

What is a virtual address in Toronto?

Accepted Answer

A downtown Toronto street address for your business mail, minus the office. We receive your letters downtown, you get an alert, and you decide from your phone or laptop whether each item is scanned, forwarded, or shredded.

Question 2

Is this a real street address?

Accepted Answer

Yes. It is a commercial office building in downtown Toronto, walking distance to the Financial District, not a retail mailbox counter or a P.O. box.

Question 3

Can I use this address on Google Business Profile?

Accepted Answer

Usually not. Google requires a location staffed during posted hours before it will verify a Business Profile, and virtual addresses generally do not qualify. It works well everywhere else: your website, invoices, and correspondence.

Question 4

Can I use this as my registered office?

Accepted Answer

It can. The address works as the registered office for Ontario corporations and for federal corporations based in Ontario, within the same $45 plan, no separate fee.

Question 5

Can an Ontario sole proprietor use this address?

Accepted Answer

Yes, if your sole proprietorship has an active Ontario Business Registry registration and you are the proprietor named on it. You can use our address as your address for service and for business mail, but not as your Address of Principal Place of Business. We check that during KYC before activation.

Question 6

Do you scan mail?

Accepted Answer

Yes, when a letter arrives you can have it scanned straight into your online mailroom, and scans of government and legal mail are always free.

Question 7

Do you forward mail?

Accepted Answer

We forward bundles to addresses in Canada and the United States for $10 plus shipping. We do not forward to other countries.

Question 8

Do you accept packages?

Accepted Answer

Letters and documents only for now: we cannot receive parcels or courier packages on your behalf.

Question 9

How is this different from a P.O. box?

Accepted Answer

With a P.O. box you are still the one trekking to the post office. With this, mail lands at a downtown Toronto address and gets handled (scanned, forwarded, or shredded) without you going anywhere. Street addresses are also more commonly accepted on business paperwork, though every organization sets its own rules.

A Downtown Toronto Virtual Address for Your Business

Your mail, managed from anywhere

We receive it

You're notified

You decide

Get set up in three steps

Sign up with Ribbon Business

Complete online KYC

Start using your new address

Included Features

Professional address

Virtual mailbox

You are in control

Storage

Enhanced privacy

Virtual Business Address

FAQ

Get your Toronto business address